Frequently Asked Questions

1. What types of antiques do you offer?
The Gilt Emporium specialises in fine antiques, including furniture, decorative items, artwork, and unique collectibles. Each piece is carefully selected for its quality, historical significance, and aesthetic appeal, ensuring you’re receiving an item with true character and charm.

2. Are all items authentic?
Yes, we are committed to offering only authentic antiques. Our team thoroughly inspects and verifies each item before it is listed, so you can trust that every piece at The Gilt Emporium has a genuine heritage.

3. Do you ship internationally?
Yes, we proudly ship worldwide. International shipping rates are calculated at checkout, and any applicable customs duties or fees are the responsibility of the buyer. Please note that international deliveries may take longer due to customs processing.

4. How are items packaged for delivery?
We take great care to package each item securely, with specialised materials to protect fragile and valuable pieces. For larger or particularly delicate items, we may arrange white-glove delivery or additional protective measures.

5. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not, please contact us within 14 days of delivery to arrange a return or exchange. Note that return shipping costs are typically the responsibility of the buyer, and items must be returned in the same condition as received.

6. Can I view items in person?
Yes, we welcome visitors to our showroom by appointment. Please contact us to schedule a visit, and we’ll be happy to arrange a personalized viewing experience.

7. Do you offer appraisals or restoration services?
Currently, we do not offer appraisal or restoration services. However, we are happy to recommend trusted experts in these fields if you need assistance.

8. How can I contact you?
You can reach us by phone at 087 979 8614  or by email at enquiries@thegiltemporium.ie. Our customer service team is here to assist you with any questions, concerns, or special requests.