Introduction

At The Gilt Emporium, we are committed to ensuring that your fine antiques arrive safely and securely. We take extra care in packaging each piece to preserve its quality and integrity during transit. Below you’ll find details about our delivery process, estimated times, and shipping costs.

Delivery Options and Costs
We offer a variety of delivery options to suit your needs. Delivery fees vary depending on the size and weight of the item, as well as the destination. You’ll see the delivery cost at checkout, with transparent pricing based on your selected items. For large or fragile pieces, we may arrange specialised handling to ensure your order reaches you in perfect condition.

Delivery Times
We aim to process and dispatch orders within [X] business days. Delivery times may vary based on your location and the item ordered. For domestic deliveries, please allow [X-Y] days, and for international orders, [X-Y] weeks. You will receive tracking information to monitor your delivery once it’s on its way.

Special Arrangements
If you have specific requirements, such as delivery by a certain date or white-glove service, please contact us directly. Our team will do its best to accommodate your requests and provide a personalised delivery experience.

International Shipping
We proudly ship worldwide and take care to comply with all necessary export and import regulations. International delivery fees are calculated at checkout, and any customs fees or import duties are the responsibility of the buyer.

Contact Us
For any questions about your delivery or special arrangements, please reach out to us

Information We Collect
We collect information to provide you with a seamless shopping experience and ensure we meet your needs. This may include:

• Personal Information: such as name, contact details (email, phone number), and billing or shipping addresses when you place an order or subscribe to our newsletter.
• Payment Information: securely processed by trusted third-party payment processors to complete your transactions.
• Usage Data: including your browsing patterns and preferences when visiting our website, collected via cookies or similar technologies to improve our online experience.

How We Use Your Information
We use your information to:

• Process orders and deliver products.
• Provide customer service and respond to your inquiries.
• Send marketing communications, including promotions or updates, with your consent.
• Improve our website’s functionality and personalise your experience.

Data Protection and Security
We take data security seriously. The Gilt Emporium employs a variety of security measures to ensure the safety of your personal information and prevent unauthorised access, alteration, or disclosure.

Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except to trusted partners who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

Your Rights
You have the right to request access to, correction, or deletion of your personal data. You may also choose to unsubscribe from marketing communications at any time.

Updates to This Policy
The Gilt Emporium reserves the right to update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review this policy regularly to stay informed.

Contact Us
If you have any questions regarding this Privacy Policy, please contact us at enquiries@thegiltemporium.ie or 0879798614.